We will find a solution

Despite all our forts to offer you the highest quality and best service, we cannot always rule out discrepancies one hundred percent. In order to find a quick and uncomplicated solution in such cases, we offer you support from our own complaints management team. Please give us a brief description of your complaint or claim. Please use our special complaints e-mail address and our complaints management team will then put you in touch with the right contact person at LUTZ. Our respective specialist departments take care of the rest. Because your satisfaction is our top priority!