Order Management Specialist  (k/m/r)

Our team in Nysa (Poland) is looking for an experienced

What we offer

• You work in a future-oriented, growing and family-run company
• Good atmosphere and team spirit Flat hierarchies
• Technically demanding environment Modern and comfortable office
• Trainings and broad development opportunities
• Variety of tasks and responsibilities
• Empowerment to make your own ideas reality and participation in cross-functional projects
• Attractive working conditions and pay

Your Responsibilities

• Handling and actively monitoring the full ordering process (from order entry through final delivery to our customers worldwide)
• Disposition, timeline planning of orders, and ensuring full transparency on order status and deadlines
• Daily cross-department collaboration (e.g., sales, production, logistics, finance)
• Proactively communicate order changes to internal stakeholders and resolve order-related issues to maintain customer satisfaction and ensure smooth processes
• Managing transport by preparing transport documents and cooperation with freight forwarders
• Updating and maintaining customer, product, and order data in the system
• Creating invoices

Your Qualifications

• Relevant professional experience in order management, logistics, supply chain, or customer service - ideally in the metal processing industry
• Bachelor’s degree (in Business Administration, Economics, Logistics, Supply Chain Management, or a related field) Experience in disposition would be desirable
• Proficient in MS Office (especially Excel), experience in ERP will be an asset
• Fluent in English, German (at least intermediate level) would be an advantage
• Customer-focused mindset, strong communication skills, and ability to work in international environment
• High accuracy, detail-oriented with the ability to juggle multiple priorities
• Willingness to travel (including onboarding in Germany)