{"id":65394,"date":"2024-06-21T16:23:27","date_gmt":"2024-06-21T14:23:27","guid":{"rendered":"https:\/\/lutz-blades.com\/complaints-management-at-lutz-blades\/"},"modified":"2024-06-21T16:25:27","modified_gmt":"2024-06-21T14:25:27","slug":"complaints-management-at-lutz-blades","status":"publish","type":"post","link":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/","title":{"rendered":"Complaints management at LUTZ BLADES"},"content":{"rendered":"\n<h2 class=\"gb-headline gb-headline-d92e095c gb-headline-text\"><strong>even if things don&#8217;t run smoothly:<\/strong><\/h2>\n\n<h2 class=\"gb-headline gb-headline-dc808019 gb-headline-text\"><strong>We will find a solution!  <\/strong><\/h2>\n\n<p>Actually, this is a topic that people don&#8217;t like to talk about very much: COMPLAINTS. And even if something like this <strong>is the absolute exception for us<\/strong>, we know that we owe it to our partners to deal with it. Because despite all our efforts to always offer the highest quality and only the best service, discrepancies cannot always be 100% ruled out.<\/p>\n\n<p>We have our <strong>own complaints management team<\/strong> here on site so that we can reach a good solution quickly and easily with our partners in such cases. <\/p>\n\n<p>This means that if you ever have a problem, all you have to do is go to the <a href=\"https:\/\/lutz-blades.com\/en\/complaint-form\/\">complaints management page<\/a> on our website. Briefly describe your complaint here, either using the form provided or via the special complaint e-mail address. You can be sure that our complaints management team will put you in touch with the right contact person <strong>within 24 hours<\/strong> &#8211; and they will take care of the rest.<\/p>\n\n<p>Because the satisfaction of our partners is our highest aspiration!<br\/><\/p>\n\n<p><\/p>\n\n<p><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"gb-container gb-container-efe5bdf3\"><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>even if things don&#8217;t run smoothly: We will find a solution! Actually, this is a topic that people don&#8217;t like to talk about very much: COMPLAINTS. And even if something like this is the absolute exception for us, we know that we owe it to our partners to deal with it. Because despite all our &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Complaints management at LUTZ BLADES\" class=\"read-more button\" href=\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#more-65394\" aria-label=\"Read more about Complaints management at LUTZ BLADES\">weiterlesen<\/a><\/p>\n","protected":false},"author":1,"featured_media":65310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[811],"tags":[],"class_list":["post-65394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-en","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LUTZ BLADES Our complaints management<\/title>\n<meta name=\"description\" content=\"Even if things don&#039;t run smoothly: We will find a solution! Fast &amp; uncomplicated \u2713 Within 24 hours \u2713 Find out more here!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LUTZ BLADES Our complaints management\" \/>\n<meta property=\"og:description\" content=\"Even if things don&#039;t run smoothly: We will find a solution! Fast &amp; uncomplicated \u2713 Within 24 hours \u2713 Find out more here!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\" \/>\n<meta property=\"og:site_name\" content=\"LUTZ BLADES exactly\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-21T14:23:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-21T14:25:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog-150x150.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"pixel-admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"pixel-admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\"},\"author\":{\"name\":\"pixel-admin\",\"@id\":\"https:\/\/lutz-blades.com\/en\/#\/schema\/person\/85d05ae255860e5ce920f7f9a2bd3bcd\"},\"headline\":\"Complaints management at LUTZ BLADES\",\"datePublished\":\"2024-06-21T14:23:27+00:00\",\"dateModified\":\"2024-06-21T14:25:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\"},\"wordCount\":188,\"publisher\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg\",\"articleSection\":[\"General\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\",\"url\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\",\"name\":\"LUTZ BLADES Our complaints management\",\"isPartOf\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg\",\"datePublished\":\"2024-06-21T14:23:27+00:00\",\"dateModified\":\"2024-06-21T14:25:27+00:00\",\"description\":\"Even if things don't run smoothly: We will find a solution! Fast & uncomplicated \u2713 Within 24 hours \u2713 Find out more here!\",\"breadcrumb\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage\",\"url\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg\",\"contentUrl\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg\",\"width\":768,\"height\":301},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/lutz-blades.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Complaints management at LUTZ BLADES\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lutz-blades.com\/en\/#website\",\"url\":\"https:\/\/lutz-blades.com\/en\/\",\"name\":\"LUTZ BLADES exactly\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/lutz-blades.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/lutz-blades.com\/en\/#organization\",\"name\":\"LUTZ BLADES exactly\",\"url\":\"https:\/\/lutz-blades.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/lutz-blades.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz-blades-logo.svg\",\"contentUrl\":\"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz-blades-logo.svg\",\"width\":240,\"height\":66,\"caption\":\"LUTZ BLADES exactly\"},\"image\":{\"@id\":\"https:\/\/lutz-blades.com\/en\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/lutz-blades.com\/en\/#\/schema\/person\/85d05ae255860e5ce920f7f9a2bd3bcd\",\"name\":\"pixel-admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g\",\"caption\":\"pixel-admin\"},\"sameAs\":[\"http:\/\/lutz-blades.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"LUTZ BLADES Our complaints management","description":"Even if things don't run smoothly: We will find a solution! Fast & uncomplicated \u2713 Within 24 hours \u2713 Find out more here!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/","og_locale":"en_GB","og_type":"article","og_title":"LUTZ BLADES Our complaints management","og_description":"Even if things don't run smoothly: We will find a solution! Fast & uncomplicated \u2713 Within 24 hours \u2713 Find out more here!","og_url":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/","og_site_name":"LUTZ BLADES exactly","article_published_time":"2024-06-21T14:23:27+00:00","article_modified_time":"2024-06-21T14:25:27+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog-150x150.jpg","type":"image\/jpeg"}],"author":"pixel-admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"pixel-admin","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#article","isPartOf":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/"},"author":{"name":"pixel-admin","@id":"https:\/\/lutz-blades.com\/en\/#\/schema\/person\/85d05ae255860e5ce920f7f9a2bd3bcd"},"headline":"Complaints management at LUTZ BLADES","datePublished":"2024-06-21T14:23:27+00:00","dateModified":"2024-06-21T14:25:27+00:00","mainEntityOfPage":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/"},"wordCount":188,"publisher":{"@id":"https:\/\/lutz-blades.com\/en\/#organization"},"image":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage"},"thumbnailUrl":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg","articleSection":["General"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/","url":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/","name":"LUTZ BLADES Our complaints management","isPartOf":{"@id":"https:\/\/lutz-blades.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage"},"image":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage"},"thumbnailUrl":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg","datePublished":"2024-06-21T14:23:27+00:00","dateModified":"2024-06-21T14:25:27+00:00","description":"Even if things don't run smoothly: We will find a solution! Fast & uncomplicated \u2713 Within 24 hours \u2713 Find out more here!","breadcrumb":{"@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#primaryimage","url":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg","contentUrl":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz_blades_beschwerdemanagement_blog.jpg","width":768,"height":301},{"@type":"BreadcrumbList","@id":"https:\/\/lutz-blades.com\/en\/complaints-management-at-lutz-blades\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/lutz-blades.com\/en\/"},{"@type":"ListItem","position":2,"name":"Complaints management at LUTZ BLADES"}]},{"@type":"WebSite","@id":"https:\/\/lutz-blades.com\/en\/#website","url":"https:\/\/lutz-blades.com\/en\/","name":"LUTZ BLADES exactly","description":"","publisher":{"@id":"https:\/\/lutz-blades.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lutz-blades.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/lutz-blades.com\/en\/#organization","name":"LUTZ BLADES exactly","url":"https:\/\/lutz-blades.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/lutz-blades.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz-blades-logo.svg","contentUrl":"https:\/\/lutz-blades.com\/wp-content\/uploads\/lutz-blades-logo.svg","width":240,"height":66,"caption":"LUTZ BLADES exactly"},"image":{"@id":"https:\/\/lutz-blades.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/lutz-blades.com\/en\/#\/schema\/person\/85d05ae255860e5ce920f7f9a2bd3bcd","name":"pixel-admin","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/785fddc6db887433d212271afce3ed342c0426d8cb3df410021c462d8973cb5e?s=96&d=mm&r=g","caption":"pixel-admin"},"sameAs":["http:\/\/lutz-blades.com"]}]}},"_links":{"self":[{"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/posts\/65394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/comments?post=65394"}],"version-history":[{"count":3,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/posts\/65394\/revisions"}],"predecessor-version":[{"id":65397,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/posts\/65394\/revisions\/65397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/media\/65310"}],"wp:attachment":[{"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/media?parent=65394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/categories?post=65394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lutz-blades.com\/en\/wp-json\/wp\/v2\/tags?post=65394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}